Frequently Asked Questions

Everything you need to know about shopping with Fly Fish Food

What is the standard shipping timeframe for orders?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 10-15 business days depending on your location and customs processing.

What is your return policy for apparel and accessories?

We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Shop Pay.

Are your materials sustainably sourced?

Fly Fish Food is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified manufacturing partners.

Can I track my order once it has been shipped?

Yes. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.